I was not planning on getting a machine, but we were out during December and I saw this machine. I went online to do some research and really liked it. I've not been bonding well at all with a serger I bought and had attempted to trade it in a number of times, but the dealer who sold it to us kept putting us off and my husband kept listening to her and telling me to work with it a little longer. This December I attempted to trade it in again and she told me it was a boat anchor and they would no longer take it as a trade in. She told us about the fire and the warehouse and all we could think of was why she didn't mention this before, why she kept telling us to try the serger a little longer. She did offer to sell the 960Q to us for $2999.00 without a trade in.
In the car on the way home between sobs and thinking to try again since I had it for good now, my husband told me to get a list and we would go to every Viking dealer listed beginning in our area and see what they said. One of the dealers was lovely and I brought in my serger and traded up. My total with tax was around $2000.00. That seems like a lot, but the serger was a top of the line serger in excellent condition. I had the box and after they tested it, it could be packed up in all of the wrappings that came with the machine. And I am very happy with the new machine.